Dispatcher

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Your best choice for Command and Control Centres

The PSE Dispatcher/trading has been developed for:

Operator/Dispatcher terminals for command and control centres in:

  • Transport and traffic control (railways, air traffic …)
  • Public safety (police, fire brigades, ambulance …)
  • Utilities (electricity, gas ...)
  • Building/facility management systems (airports, banks, industrial plants …)

Trading and banking consoles

And more other great features

Trading

Trading is a VoIP application package for dealers and traders in foreign exchange, securities, futures, commodities etc. It represents a solution for the specific requirements of banks, stock exchanges and brokerage companies, and is integrated into the existing SIP capable PBX system. It is the ideal tool for financial institutions operating in the international marketplace.


Dispatcher

Dispatcher is a SIP dispatch console designed for operators in mission critical environments associated with, e.g. control rooms and load dispatchers in the networks of power supply companies and control centres in the net-works and systems of emergency services, rescue services and security organizations. Voice, radio and data are brought together giving you the control to communicate with the right people at the right time.

PSE Trading/Dispatcher soft client appliance, is an easy-to-use, context-sensitive, Windows based GUI with fully customizable application that can be configured individually for each operator.

Operators can choose their favourite language, number of handsets and headsets, and define their keys individually. The Turret application provides 25 buttons per page with up to 10 pages for a total of 250 speed dial keys. Other less commonly used contacts are easily accessible from the phone book.

The electronic telephone directory allows Operators fast and intuitive search of contacts, to use them and add new ones – for personal and group contacts.The IP soft client can run on industry-standard hardware as workstations with touchscreens, Laptops, Tablet PCs or Thin clients.

PSE Turret PT15, the state of the art IP hard turret range, is designed to minimize desktop footprint and maximize communication efficiency.

PSE MLC

PSE MLC

Redundant interfaces and Multi Line Controllers (MLC) ensure high solution resiliency and reliability in a customer environment which needs a 24/7/365 available multi-line communication solution for their time critical decision processes.

PSE MLC can be integrated in almost any telecommunication environment. Open standards base with support for SIP and TDM (ISDN connectivity)

PSE MLC is optimized to work with modern PBX systems.

PSE MLC supports up to 300 lines in any combination of IP and TDM. MLC redundancy option increases the availability of the whole system.

PSE MLC can be deployed on standard server or in VMware virtual environment. PSE MLC supports VMware High Availability (HA) and Fault Tolerance (FT) modes in the same system.

PDTC

PDTC

PDTC is Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization.

PT15

PT15

The PSE Turret PT15 (PT15) is a member of the modular PSE Dispatching/Trading product family, integrating a 15.0” touch-monitor, a computer and an intercom device. It is fully compatible and combinable with all existing PSE Dispatching/Trading modules. The touch-monitor comprises a high-brightness TFT LCD and 5-wire resistive touchscreen. The computer is based on a main-board with Intel quad-core Celeron processor (J1900) and a solid-state disk. Thanks to low-power components and the corresponding electronic and thermal design the PT15 is completely silent and without moving parts.

And more other great features

PT15

PT15

The PSE Turret PT15 (PT15) is a member of the modular PSE Dispatching/Trading product family, integrating a 15.0” touch-monitor, a computer and an intercom device. It is fully compatible and combinable with all existing PSE Dispatching/Trading modules. The touch-monitor comprises a high-brightness TFT LCD and 5-wire resistive touchscreen. The computer is based on a main-board with Intel quad-core Celeron processor (J1900) and a solid-state disk. Thanks to low-power components and the corresponding electronic and thermal design the PT15 is completely silent and without moving parts.

The Intercom section consists of a goose-neck microphone, illuminated PTT key, stereo loudspeakers, two volume control knobs and two VU-meters. Its primary audio interface is USB via two independent Audio Codecs, but it is also connected to the analogue sound card of the embedded computer. This dual interface results in up to six listening (output) channels and three parallel recording (input) channels. Status of the PTT key is reported via HID Keyboard and/or HID Telephony interface.The Intercom section consists of a goose-neck microphone, illuminated PTT key, stereo loudspeakers, two volume control knobs and two VU-meters. Its primary audio interface is USB via two independent Audio Codecs, but it is also connected to the analogue sound card of the embedded computer. This dual interface results in up to six listening (output) channels and three parallel recording (input) channels. Status of the PTT key is reported via HID Keyboard and/or HID Telephony interface.

Features

  • Space-saving integration of a fanless touch-computer and an intercom
  • Low-profile horizontal design
  • Silent and reliable - no moving parts, industrial grade components, Ethernet redundancy, redundant internal audio and controller interfaces
  • Extensive connectivity (LAN, USB, COM, external display, digital inputs)
  • Cable management - hidden and secured, but accessible
  • Built-in Advanced Controller
  • Stereo loudspeakers (Left and Right, 2 x 2W) with two separate volume control encoders
  • Central low-frequency loudspeaker (1 x 1W) with programmable equalizer
  • Goose-neck microphone with illuminated PTT key
  • Dual three-color bar-graph display
  • Five mechanical keys for brightness control, volume adjustments and other functions
  • Several LED indicators (power, SSD, microphone, touchscreen ...)
  • Optional Inclination Mechanism (VESA 75)
  • Windows embedded

And more other great features

PDTC

PDTC

PDTC is Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization.

Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization. The PDTC Console has been developed for:Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization. The PDTC Console has been developed for:

Operators/Dispatchers in command and control centers for:

  • Transport and traffic control (railways, air traffic …)
  • Public safety (police, fire brigades, ambulance …)
  • Utilities (electricity, gas ...)
  • Building/facility management systems (airports, banks, industrial plants …)

Dealers and traders in financial industry

Most important features

  • Voice call queuing with large number of queues (including VIP queues, overload queues and recall queues)
  • Fast response for missed calls
  • Call manipulation with single touch on the screen
  • Advanced contacts management
  • Visually clear interface with freely configurable buttons and screen layouts to match the users taste
  • 60 buttons per page with up to 100 pages
  • CRM integration
  • Call recording
  • Full integration into your existing infrastructure
  • Up to 4 handsets per turret
  • Support for redundant LAN ports
  • Easy integration with open integration API
  • Multi language support (English, German, Italian, Slovenian, Croatian, Serbian; new languages can be added on customer request)

Why Choose Our Products

Our Services

Professional Services

Professional Services

PSE Group is a premier provider of professional CTI solutions and business process solutions.

Unbeatable Support

Unbeatable Support

You’ll be greeted by friendly and patient IT experts who are eager to help you get started.

Smart Investment

Smart Investment

Rapid setup and cost savings due to productivity increase.

Flexible processes - more productivity

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